Error during installation

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Error during installation

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This message could appears:

Install_Error_Key

There are many step to check (for a standalone licence):

Do you have the light on the key (it may have been damaged during shipment). Do you have the good key (check number) plug ?

Do you have this file : "C:\Program Files\Geomod\MithraSIG\SIS\cadcorp.lservrc" (this is the lservrc  file linked to the key) ?

When you install the driver, did you unplug the key? You can install manually the driver (Drivers Safenet Sentinel).

Does the dongle show in the Device Manager?

 

Install_Error_Driver

 

When All these steps have been checked, you can check with the THALES tool.

 

Copy the licence file ("C:\Program Files\Geomod\MithraSIG\SIS\cadcorp.lservrc") into the same folder this THALES tool. Rename the licence file to lservrc

Enter the Feature (SIS|OCX|Mgr|GMD_MSIG)  and Version (8.0), server (no-net) then press Request, if there is a licence error please take a screenshot and send it back to us please (mithrasig@geomod.fr)

 

Install_Error_RMSTool